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Healthwatch

Set up by the Health and Social Care Act 2012, Healthwatch is a voluntary network of individuals, groups and communities who work to improve local health and social care services, by providing a patient’s perspective on the services they use.

These valuable insights are shared with all service providers -not just the CCGs – so we can all plan and deliver better services that reflect the wishes of local people.

Healthwatch regularly brings the patient and public voice to the CCGs, including at our Governing Body meetings and Quality Committee. We also have Healthwatch representatives on Our Patient and Public Engagement Joint Committee.


People want health and care that works for them. Healthwatch is there to help make this happen, but they need to hear from you to understand what matters. Whether you have a couple of minutes to spare, or can commit to something longer, there are plenty of ways to get involved with your local Healthwatch.

Healthwatch volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community.

Here are just some of the ways you can get involved as a Healthwatch volunteer:

  • Help people in your community have their say on health and social care – many Healthwatch volunteers spend time in the community finding out what people think of local services so that Healthwatch can raise any concerns with service providers.
  • Report on local health and care services – some Healthwatch volunteers are trained to visit health and social care services and report on the experiences of people using those services.
  • Help raise awareness of Healthwatch – some Healthwatch volunteers attend community events to raise awareness of their local Healthwatch and encourage people to share their feedback on health and social care in their community.

Get Involved

Anyone can get involved with Healthwatch – young and old, individuals and groups – in fact, anyone who wants to help shape their local health and social care services. Please contact your local Healthwatch to find out more.