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Nicola Kay – Director of Strategy, Planning and Population Health Management

Nicola Kay is the BLMK ICS Programme Director and works with partners across the ICS to deliverNicola Kay better outcomes for the local population.

Prior to this she worked for NHS England and NHS Improvement, leading their work on scaling up and mainstreaming personalised care as business as usual across the health and care system. This included the NHS’s Long Term Plan commitments to personalised care and the development and publication of Universal Personalised Care: Implementing the Comprehensive Model, and leading work to fully embed the voice of people with lived experience of care.

Prior to joining NHS England in 2016, Nicola worked for 10 years as a Civil Servant in a range of central government policy, strategy and finance roles, including leading on health and social care spending at HM Treasury. She is a fully qualified Management Accountant.