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We are the NHS: A day in the life of… an Associate Director of Quality

Date: 27/08/2021 | Category: Blogs

There are great things happening across the Bedfordshire, Luton, and Milton Keynes (BLMK) Clinical Commissioning Group (CCG) and Integrated Care System (ICS), making a difference to the health, care and overall lives of people living across the area.

Behind every great idea or action is the team or person making it happen. So, we’re shining a spotlight on some of the fantastic people behind BLMK CCG and our local health and social care system.

Our first spotlight is on David Foord, our Associate Director of Quality who has been talking about his role and how integration will benefit patients.

“I’m an Associate Director for Quality programmes with BLMK CCG. I’m working closely with the Chief Nurse, Anne Murray, on two specific transformation programmes that aim to improve care and outcomes for people with a learning disability or Autism and for mums, babies, and their families through our maternity transformation.

A day in my life can be very diverse as I work in two very different areas: learning disabilities and maternity.

It can range from having a one-to-one meeting with a colleague to help and support their work and the programme management side of things through to chairing Partnership Boards or Partnership meetings.   This could be bringing together people from our local authorities, NHS providers and other organisations with an interest.

Also, as a senior nurse, I do support the wider Clinical and Quality Team with any specific challenges that come up. More recently I’ve been assisting in supporting and charing some meetings with our Safeguarding Team around residents that may have complex needs or in areas where organisations need to be brought together to meet those people’s needs.

Integration is really, really helpful

In particular, with our focus on learning disabilities, we’re working in close collaboration between health commissioners, health providers and our colleagues in social care in Local Authorities, breaking down some of the previous organisational barriers. This means that the patients, the end users, people with learning disabilities or Autism are getting a more joined up and consistent approach.

We’ve made the patients’ needs first and foremost. It means the patient can be discharged from a long stay in hospital more effectively, coming out into a less restrictive environment and into the community and getting the support they need. Integration means we’re getting much more consistency across the different parts of BLMK.

We’re improving standards and outcomes for mums and babies as well as those with learning disabilities. Integration has the ultimate goal of reducing the poor outcomes some may experience.

My one piece of advice for anyone interesting in working in quality? Just do it!

You get to work across such diverse areas and feel like you’re having a direct impact on improving outcomes for people without necessarily being involved in their direct care. I still feel really involved and feel I make a difference in the lives of people.”

Search ‘NHS Careers’ or visit www.healthcareers.nhs.uk for more information and to find out more about roles available within the NHS.

ENDS